NatWest bank in Clitheroe has received an extensive makeover as part of a £450m. investment into upgrading branches across the UK.
The York Street branch now has a completely new look and feel, with the traditional bank counter being replaced by an open plan counter, and staff on hand in the banking hall to help customers with all their banking needs – the hall will also feature photographs of famous landmarks from the local area.
New, modern technology such as upgraded cash machines complement the refurbishment and also include cash deposit machines, where customers can pay in coins free of charge without having to bundle into individual bags, or wait while staff count them.
The branch also has free wi-fi for customers and iPads so that customers can register and access online banking services.
The staff will officially celebrate by hosting a launch event on Friday, December 18th, and are inviting customers old and new to come in to enjoy coffee and cupcakes.
LCEO Carolyn McGloughlin said: “Although an increasing number of our customers are choosing to bank with us over the phone or online, our branch network plays an extremely important part of the service we provide. The investment we’ve made shows we are committed to, and want to be a central part of, the local community where our branches are based. We’re looking forward to unveiling our new-look branch and new technology to customers.”