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Lancashire County Council's catering services to schools and care homes has been labelled 'world class' by independent assessors

L-R Alison Ashton, Food and Workforce Development Manager, Diane Hunt, Senior Contracts Manager, Nigel Craine, Head of Catering Service, Lucinda Ruddy, Senior Contracts Manager, Max Lawrence and Heather Lishman from Hospitality Assured
L-R Alison Ashton, Food and Workforce Development Manager, Diane Hunt, Senior Contracts Manager, Nigel Craine, Head of Catering Service, Lucinda Ruddy, Senior Contracts Manager, Max Lawrence and Heather Lishman from Hospitality Assured
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The catering services provided by Lancashire County Council to schools and care homes is ‘world class’, according to an independent specialist assessor.

The county council was given the accolade at the Institute of Hospitality Annual Dinner and Awards Ceremony, run by Hospitality Assured and the Institute of Hospitality.

County Coun Susie Charles, Cabinet Member for Children, Young People and Schools, inset, said: To be recognised by this external industry assessor reflects the efforts of everyone to deliver excellent standards of customer service."

County Coun Susie Charles, Cabinet Member for Children, Young People and Schools, inset, said: To be recognised by this external industry assessor reflects the efforts of everyone to deliver excellent standards of customer service."

The award was given to the council on Tuesday following a three day audit inspection and assessments and visits to nine schools and four care homes.

The service was awarded a score of 75.7 per cent which is recognised by Hospitality Assured as providing customers with a world class service.

County Coun Susie Charles, Cabinet Member for Children, Young People and Schools, inset, said: “To be recognised by this external industry assessor reflects the efforts of everyone to deliver excellent standards of customer service.

“It demonstrates to everyone our commitment to providing high standards and putting the people who use our services at the heart of everything we do.”

The council was also crowned joint Best Newcomer at its first attempt, the standard for delivering service and business excellence in hospitality.